Since its establishment, our company has maintained a rigorous and responsible attitude in providing each client with comprehensive services from consultation to after-sales support. To facilitate your understanding of our company and uphold our commitment to product quality responsibility, we hereby publish the printed product quality guarantee and disclaimer as follows:

After-Sales Service Timeliness

Please inspect the goods promptly upon receipt for any quality issues and submit an after-sales request within one month. After-sales requests submitted beyond one month will not be processed. Thank you for your understanding!

Color Deviation Issues

1. Printing uses CMYK four-color offset printing. Please do not use RGB mode or spot colors when filling colors. Do not require printing colors based on screen or printed proof colors. When designing, please refer to color chart values for color fills. Otherwise, after-sales service will not be provided for resulting color deviations.
2. We strictly adhere to the CMYK color values in the file for printing. However, for the same printed product with different order numbers or produced in different batches, a color deviation of around 10% is normal due to variations in temperature, humidity, and manual operations. Particularly for dark blue, dark green, dark purple, maroon, brown, coffee, and gray — these are considered risky colors. A color deviation of around 5% can be visually noticeable, especially for large solid areas and flat tints. During printing, issues like ink streaks, uneven printing, or color variations within a batch may occur and are unavoidable. After-sales service will not be provided for issues within this range.

Cutting Issues

There is a cutting tolerance of 2 millimeters. Design essential content at least 3 millimeters away from the finished edge (excluding bleed). Especially for designs with colored borders on all sides, uneven cutting may occur and be visually noticeable. Please inform the client in advance. After-sales service will not be provided for issues within this range.

Four-Color Black Text and QR Code Issues

Please design black text and QR codes as solid black (K100, CMY 0). For large-area black, use the color value (K100, C30, M0, Y0). Do not design with four-color black, as it may cause ink smearing and misregistration issues. After-sales service will not be provided if these instructions are not followed.

Filename and Remarks Issues

Order production is based on the selected printing specifications. Filenames and remark information are not used as references for production. Please ensure the correct paper and processes are selected when placing the order. Otherwise, after-sales service will not be provided for resulting losses.

Minor Scratch Issues

PVC cards require a lamination process to achieve glossy, matte, or satin finishes. The post-production involves multiple steps, and friction during transportation can cause minor scratches. Glossy materials do not conceal imperfections; minor scratches on glossy cards are unavoidable, and after-sales service will not be provided. If the client has high requirements, we recommend using matte or satin materials.

Missing Codes and Number Gaps

PVC card production involves many processes. Numbering has a 0.5% wastage rate, and machine numbering may occasionally skip numbers. Therefore, we cannot guarantee that numbers will be completely sequential and continuous. For missing codes, after-sales service will not be provided.

Material Variation Issues

PVC is a plastic product. Material thickness may vary by about 0.02mm between different batches, and color may slightly differ. These are normal phenomena; please inform the client in advance. When thickness exceeds 0.5mm, cards require lamination to be finished. Influenced by factors such as temperature, humidity, surface material, and core material thickness tolerance, cards may have slight unevenness. This is unavoidable, and after-sales service will not be provided. Due to the special properties of the material, the finished product is not guaranteed to be suitable for secondary overprinting. After-sales service will not be provided for such issues.

Regarding Sunlight Resistance

PVC specialty cards are printed using CMYK four-color offset printing, resulting in a relatively thin ink layer. Ultraviolet (UV) rays or rainwater can damage ink stability. Fading will occur faster under strong UV light or frequent rain. If the client requires color sunfastness, we recommend selecting sunlight-resistant ink when placing the order. The sunlight-resistant ink we use has a grade 6 sunfastness rating, and its effectiveness generally lasts 1-3 months.

Regarding Environmental Testing

The following materials require core material lamination and currently do not support environmental testing: 0.32mm matte standard material, 0.76mm glossy new material, 0.76mm matte new material, 0.76mm satin new material, 1mm glossy new material, 1mm matte new material, 1mm satin new material. If the client has high requirements and needs to meet environmental testing standards, please consult our staff separately for calculation and arrangement.

Regarding Ink Smearing Issues

PVC production involves many processes, and there is a certain probability of slight surface dust or ink smearing, especially with glossy materials. For high-demand dark or solid-color cards, achieving zero defects is currently not possible. We recommend informing your client of this situation in advance and合理安排 material and order planning accordingly.

PVC Digital Card

Product Effect

PRODUCT EFFECT

Product Specifications

PRODUCT SPECIFICATIONS

Finished product size: 85.5×54MM rounded corners | Design size: 88.5×57MM right angles

Effective content distance from the edge 4MM (each of the top, bottom, left and right bleeds outward by 1.5MM)

Product Material

PRODUCT MATERIAL

Single Sand Transparent

Transparent with one side glossy and reflective and the other side with frosted particles
(The white part of the document is transparent in the actual product)

0.38mm PVC Often used for business cards, meal tickets, water tickets, counting tickets, etc. Waterproof, tear-resistant, economical and practical.

Product Process

PRODUCT PROCESS

Precautions

PRECAUTIONS

1. Business cards are automatically processed by the system without manual intervention. The file order should be designed to be 88.5×57MM. The text content desired should be at least 4mm away from the edge, placed front and back, left and right, and be sure to delete the unnecessary finished lines. The file must be designed with right angles, and we will cut it with rounded corners for delivery.

2. Color Control:

The production file needs to be in CMYK color mode, and spot color printing is not supported. You can refer to the color spectrum for color adjustment design. The default is combined printing, and there will be a color difference of about 10%-15%. For black background, it is recommended to design as C30 M0 Y0 K100 or single black, and for gray background, design single gray. It is not recommended to design a large area of too dark background. The sum of CMYK should be less than 260 to avoid multi-color printing on one card or color deviation.

3. Common File Problems:

File format: Vector tracing (CDR/AI), JPG (resolution greater than 500) file. Vector text is recommended to be above size 5, JPG format is recommended to be above size 6. For black text, please be sure to design single black. The QR code is recommended to be designed above 1.8CM, single black. There is usually a 1-2MM deviation in normal die cutting. If the file has a border around it, please remind the customer of the die cutting deviation problem.

4. Self-Service Ordering:

Please be sure to determine the quantity, material, and post-processing requirements before uploading. If the front and back of the file are the same, please submit the back together. If there are multiple files with the same back, the back can only be placed once, and the back file is named the same back, and the front and back of the file are placed left and right.

About Packaging

GUAN YU DA BAO

0.38PVC Business Cards: When the quantity of a single style is 200 pieces, it is packed as 200 pieces per box; when the quantity of a single style is 500 pieces or more, it is 500 pieces per box; when the quantity and style are relatively large, it is packed in boxes on the basis of the original box packing. All PVC business cards are packaged in exquisite boxes.

PVC Category - PVC Special-shaped Card Product Ordering Instructions

I. JPG Punching Standards

The default size of the flat hole is 15*3mm. The diameter of the round hole is usually 4mm and can only be an integer mm, and the distance from the hole to the edge should be at least 3mm. If you need to make punching with special sizes, please be sure to upload the punching diagram of the original large file.

II. Double-sided Adhesive Standard

Please be sure to mark the adhesive side in the file or upload the adhesive diagram for double-sided adhesive.

III. Front and Back Relationship Standard

1. If both sides are the same, a copy of the file is needed, and the front and back shapes should be symmetrical;
2. Pay attention to the symmetry of the front and back shapes for double-sided printing.

V. Standards for Merging Files